Terms and Conditions
This page provides information about who we are and the legal
terms and conditions that may apply to your use of ChickenCoopsDirect.com
and any product or service you order from us.
This website is owned and operated by Thirty Four Stores Ltd
a company registered in England and Wales (company registration
number 07229708) whose registered office is at 117 Newtown Road,
Verwood, Dorset, BH31 6EQ. Our registered VAT number is 141093934.
Unless we say otherwise, we use the terms "ChickenCoopsDirect.com",
"we" and "us" on this website to refer to
Thirty Four Stores Ltd throughout the website terms and conditions,
and our General Terms and Conditions of Sale (“Website Terms”).
If you want to ask us anything about these terms & conditions
or you have any comments or complaints on or about our Website,
please contact us.
The Website Terms apply to your use of our website at www.chickencoopsdirect.com
(the Website) and to any order you place on the Website. These
Website Terms apply regardless of how you access our Website,
including any technologies or devices by which you access our
Website. By accessing, browsing, using, registering with, or placing
an order on our Website, you confirm that you have read, understood
and agree to these Website Terms in their entirety. If you do
not agree to these Website Terms in their entirety, please do
not use this website.
1.Ownership of Rights
All rights, including copyright, in this Website are owned by
or licensed to ChickenCoopsDirect.com. Any use of this Website
or its contents, including copying or storing it or them in whole
or part, other than for your own personal, non-commercial use
is prohibited without the permission of Thirty Four Stores Ltd.
You may not modify, copy, reproduce, crawl, frame, republish,
download, print, post, distribute, re-post, broadcast, record,
transmit, edit, communicate to the public, link to, deep-link
into, or distribute in any way the web pages or materials on the
Website or the computer codes or elements comprising the Website
for any purpose without our prior written consent.
2. Website Usage
ChickenCoopsDirect.com's Website is only intended for the use
by people resident in the United Kingdom. By placing an order
through ChickenCoopsDirect.com', the Buyer warrants that: The
Buyer is legally capable of entering into binding contracts; and
the Buyer is at least 18 years old; and the Buyer is resident
in, and is accessing ChickenCoopsDirect.com' from, the United
Your use of the Website and its contents grants no rights to
you in relation to our intellectual property rights, or that of
third parties, in the Website or its contents. By submitting information
(other than your personal data), text, photos, or other content
to the Website you confirm that you have the right to use the
same and grant us a right to use such materials at our own discretion
(with or without accreditation) in any media including, without
limitation, to edit, copy, reproduce, disclose, post and remove
such materials from the Website.
ChickenCoopsDirect.com uses reasonable efforts to ensure that
this Website is free from viruses and other malicious or harmful
content. However, we cannot guarantee that your use of this Website
(including any content on it or any Website accessible from it)
will not cause damage to your computer or other device. It is
your responsibility to ensure that you have the right equipment
(including antivirus software) to use the Website safely and to
screen out anything that may damage or harm your computer or other
device. Except where required by applicable law, Thirty Four Stores
Ltd shall not be liable to any person for any loss or damage they
suffer as a result of viruses or other malicious or harmful content
that they access from or via the Website.
We have placed links on this Website to other Websites we think
you may want to visit. We do not vet these Websites and do not
have any control over their contents. Except where required by
applicable law, Thirty Four Stores Ltd cannot accept any liability
in respect of the use of these Websites.
3. Accuracy of Content
ChickenCoopsDirect.com has taken every care in the preparation
of the content of this Website, in particular to ensure that prices
quoted are correct at time of publishing and all products have
been fairly described. However, we reserve the right to change
prices, descriptions, modify, or substitute products without notice.
Any orders received represents an offer to buy products indicated
by you and is not a binding contract until we have dispatched
the goods. This means that if the price, description or any other
information about a product is incorrect we are not obliged to
sell you the product. We reserve the right to cancel your order
up to and including the estimated day of delivery.
All prices are displayed inclusive of VAT unless stated otherwise,
and where applicable. Packaging may vary from that shown. The
weights, dimensions and capacities given are approximate only.
We have made every effort to display as accurately as possible
the colours of our products that appear on the Website. However,
as the actual colours you see will depend on your monitor, we
cannot guarantee that your monitor's display of any colour will
accurately reflect the colour of the product on delivery. Thirty
Four Stores Ltd shall not be liable to any person for any loss
or damage which may arise from the use of any of the information
contained in any of the materials on this Website.
All items are subject to availability. We will inform you as soon
as possible if the goods you have ordered are not available.
5. Payment, Acknowledgment and Acceptance
of your Order
We do not store credit or debit card details nor do we
share customer details with any 3rd parties. Please note that
completion of the online checkout process does not constitute
our acceptance of your offer to purchase products or services
from us. Our acceptance of your order will take place only when
we dispatch the product(s) that you ordered from us.
We will notify you by email as soon as possible to acknowledge
that we have received and are processing your order. The duration
of our contract with you will start from when you order and we
take payment and dispatch the products, until the last day of
your right to cancel. If we cannot supply you with the product
you ordered, we will inform you of this in writing (including
email) and, if you have already paid for the product refund you
in full as soon as reasonably possible.
During the checkout process, you will be asked to enter your
payment details. By completing your payment details you confirm
that the credit or debit card being used is yours. All fields
indicated as compulsory must be completed. All card payments are
subject to authorisation by your card issuer. We take payment
immediately for most products.
All products ordered will remain the property of Thirty Four
Stores Ltd until we have delivered the products to the address
specified by you. If your payment is not received and you have
already received the products you ordered from us, you must pay
for or return those products to us in accordance with our reasonable
return instructions and in the same condition that you received
them at your own expense. If you do not do this within 30 days
of the date on which we cancel your order, we may collect or arrange
for collection of the products at your expense. We reserve the
right to charge you for any and all damage to (or other adverse
interference with) any products that are the subject of an unpaid
6. Cancellation Right
You have the right to cancel (under the Consumer Rights
Directive 2011/83 as implemented in the applicable EU member state
("CRD")), all or part of your contract at any time up
to 14 calendar days after the day on which you receive the goods.
Any paid delivery charge will be included in your refund once
we have received all of your. Please note the delivery charge
refund will be to the value of standard delivery. Thirty Four
Stores Ltd will process your refund within 14 days of receipt
of the products.
You must take reasonable care of the goods while in your possession
and they must be returned to us in or with their original packaging
(at your own expense) before we can issue your refund. If you
do not return the goods as required, we may charge you our direct
costs of recovering the goods.
You may cancel your order for a full refund prior to your order
being dispatched. If you cancel your order after this time you
are responsible for returning the product back to us in a saleable
condition at your own expense. If you refuse to accept delivery
of your order for any reason other than the product being visibly
damaged, you will be liable for all return freight charges incurred
by your refusal.
Any refunds given by us will be made to the debit/credit card
account or by cheque (as applicable) provided when you placed
your order and will be subject to our right to withhold amounts
for products which are damaged on return or for which we arrange
collection, as outlined above.
Where we deliver products to a third party in accordance with
your order, you will only be able to exercise this cancellation
right if you can return the goods to us.
7. Returning Goods
If you wish to return (or are considering returning) a product
or service you have ordered from us, please be aware of the following
terms that apply:
- You must ensure that they are properly packed, securely packaged
and labelled with our correct address;
- You are responsible for any damage in transit that is due
to incorrect packing or inadequate packaging by you;
- You are responsible for any damage or loss in transit where
you arrange the transport.
If you choose to return any products to us, we will not be responsible
for any loss or damage to them in transit and, for this reason,
we recommend that you use a recorded delivery service. If returned
products are lost or damaged in transit, we reserve the right
to charge you (or not to refund any amounts attributable to) such
loss or damage.
If you return goods because you think they are faulty goods,
we may charge you the cost of all transport and our actual costs
and expenses in the event that the goods are not in fact faulty
and Faulty Goods
If a product arrives damaged, broken or with a fault, we
will (at our discretion) either send out replacement parts to
you (if possible) or offer you a replacement product. We reserve
the right to cancel the contract and arrange for the collection
and refund of the damaged or faulty products.
You must notify us within 72 hours
if you discover that any goods are faulty or have arrived damaged.Failure
to do so may result in the rejection of any damage in transit
In these terms and conditions faulty goods means any goods we
supply to you that do not conform to the contract. Faulty goods
does not include any goods that are faulty due to fair wear and
tear, wilful damage, accident, negligence by you or any third
party, use otherwise than in accordance with their intended use,
failure to follow the manufacturer's or our instructions, or any
alteration or repair carried out without the prior approval of
us or the manufacturer.
9. Product Care
It is important to note that our range of chicken coops
are made from a natural material that expands and contracts depending
on the weather and will need regular and ongoing maintenance to
prolong their life. Our wooden chicken coops are treated with
an animal friendly base coat of wood preservative. This is only
a base coat and we strongly recommend that you treat your product
with a high quality animal friendly varnish or wood preservative
as soon as possible, preferably before it comes into contact with
any heavy rain and that you re-treat your hutch at least once
a year (preferably before the winter season) to maintain the applied
preservative and water repellent properties. We also recommended
that you position your chicken coop in an area that is well protected
and not exposed to the elements. We will not accept any responsibilty
or claims for products that have not been well maintained or have
been left without protection.
Any dates specified by Chicken Coops Direct for delivery
of the Goods are intended to be an estimate and time for delivery
shall not be made of the essence by notice. If no dates are so
specified, delivery shall be within a reasonable time.
Where the supply of your product(s) is delayed or prevented for
reasons beyond our control (for example, material shortages, import
delays or higher than anticipated demand) we will make every effort
to keep you informed but shall be under no liability to you for
such delay or failure.We shall be under no liability for any delay
or failure to deliver products if the delay or failure is wholly
or partly caused by circumstances beyond our control.
If you miss the delivery of your order or we are unable to leave
your order as you instructed (because the driver was unable to
gain acccess to the property or there was nowhere safe to leave
the items), you may incur a re-delivery charge as we have met
our original delivery obligation with our first attempted delivery.
All delivery times quoted on the product pages and on our web
site are estimated delivery times only and cannot be guaranteed.
All risk in the products you order (including risk of loss and/or
damage to the products) shall pass to you when they are delivered
to the delivery address specified in your order.
Once your order has been delivered please open it within 72 hours
after receipt and inspect the contents for any sign of damage
that may have occured during transit. Failure to do so may result
in the rejection of any damage in transit claims
11. Exclusions of Liability
Any disclaimers and exclusions of liability in these terms &
conditions shall not apply to any damages arising from death or
personal injury caused by the negligence of ChickenCoopsDirect.com
or any of its employees or agents or fraud. These disclaimers
and exclusions shall be governed by and construed in accordance
with Law. If any provisions of these disclaimers and exclusions
shall be unlawful, void or for any reason unenforceable then that
provision shall be deemed severable and shall not affect the validity
and enforceability of the remaining provisions.
12. Other Legal Notices
There may be legal notices on other areas of this Website which
relate to your use of this Website, all of which will, together
with these terms & conditions govern your use of this Website.
13. Changes to Legal Notices
We reserve the right to change these terms & conditions from
time to time and you should look through them as often as possible.
These terms and conditions do not affect your statutory rights.